3 Ways inTouch Prevents Costly Phone Scams Targeting Vulnerable Seniors

Remember when phone calls were simple? When that familiar ring meant it was probably just Aunt Susan calling about her famous apple pie recipe? These days, every time my phone rings, I find myself playing “Scam or Not?” And if we’re wary of these calls, imagine how confusing and frightening they can be for our parents.

The New Face of Phone Fraud: More Personal, More Convincing Than Ever

Just last month, Janet, one of our users, shared a chilling story about her 78-year-old mother. “The scammer knew my son’s name – Tommy – and mimicked his voice perfectly. They told my mom that Tommy had been in a car accident and needed $12,000 for emergency surgery. Thank goodness Mom remembered what her inTouch companion had discussed with her just that morning about never sending money without checking with family first.”

Janet’s story isn’t unique. In 2023, seniors lost an astounding $3.4 billion to fraud. That’s not just a statistic – it’s grandparents losing their retirement savings, widows being robbed of their life insurance payouts, and elderly neighbors having their nest eggs stolen by heartless criminals.

Why Are Our Parents So Vulnerable?

Think about it – our parents grew up in a different world. They remember when a handshake meant something, your word was your bond, phone calls were from people you knew and cammers weren’t using artificial intelligence to clone voices

In addition to this, many of our parents are also dealing with other complicating factors such loneliness (making them eager to chat with anyone who calls), living alone (no one to ask “Does this sound fishy to you?”), being too polite to hang up (having been taught it’s rude!) and feeling rushed to make decisions (scammers are masters at creating panic)‍

Enter inTouch: Your Parents’ Daily Digital Guardian

Think of inTouch as that wise friend who drops by every day for a chat – but this friend never forgets to sprinkle in gentle reminders about staying safe. Here’s how it works:

Natural, Friendly Safety Conversations

Instead of dry warnings, inTouch weaves safety tips into natural conversation: “You know, Mary, I was reading about phone scams yesterday. It reminded me – I’ll never ask you for personal information or money, and neither should anyone else who calls. Have you received any suspicious calls lately?”

Building Confidence to Say “No”

Through regular chats, inTouch helps your parents practice responses like: “I need to check with my daughter first.” or “I don’t make financial decisions over the phone.” or as well “Please send that request in writing to my family.”

Your Window Into Their World

Through our easy-to-use app, you’ll get updates like: “Mom mentioned getting a call about her Medicare card today – might want to check in about that.” “Dad seemed worried about a call from the ‘IRS’ – we talked about how the real IRS always sends letters first.”

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What Makes inTouch Different?

Unlike other solutions that just make check-in calls, inTouch:

Engages in real conversations about your parents’ interests
Builds trust through regular, meaningful interaction
Never asks for sensitive information (and reminds your parents that legitimate callers won’t either)
Provides you with insights about potential scam attempts
Helps your parents feel less lonely (making them less vulnerable to friendly-sounding scammers)

Real Stories, Real Protection

“Since Mom started talking with inTouch, she’s become much more confident about handling suspicious calls. Last week, she actually laughed as she told me about hanging up on a fake Amazon representative. That would never have happened six months ago!” Michael, son of an inTouch user

Ready to Add an Extra Layer of Protection?

Your parents don’t have to face these sophisticated scammers alone. With inTouch, they get a friendly daily companion who helps keep them safe while providing genuine conversation and connection.